IMCCA is a non-profit industry association resolved to strengthen and grow the overall collaborative conferencing and unified communications industry by providing impartial information and education about people-to-people, environmentally friendly communication and collaboration technology and applications.
Compunetix Senior Vice President and Communications Systems Division Manger
In today’s challenging economic environment, enterprises and service providers alike are evolving fresh new approaches to increasing productivity while minimizing costs and maintaining quality of service. There are ways for enterprise corporations to reduce costs and increase service levels. At the same time, the CSP (Conferencing Service Provider) can grow and diversify their customer base and service opportunities. Managed service models that combine the benefits of a robust cloud conferencing platform along with a fully-managed service wrap is quickly developing into the preeminent approach to reap the best of both worlds. That add-on conferencing module on your phone system or desktop app? It’s not going to cut it – today’s nimble organizations require a “best in class” solution to provide a ubiquitous “cloud” approach, maximize the value of their next generation networks, satisfy demanding users with a world-class service wrap, and enjoy the ROI that is inherent with this type of on-premise solution set.
Why should enterprises adopt the managed cloud service wrap?