IMCCA at ISE 2015
IMCCA is a non-profit industry association resolved to strengthen and grow the overall collaborative conferencing and unified communications industry by providing impartial information and education about people-to-people, environmentally friendly communication and collaboration technology and applications.
Unified Communications

Unified Communications

UC represents a suite of tools for communications and collaboration that enables real-time, rich information exchange.

Data/Web

Data/Web

Data & web conferencing are enhancements to audio and video conferencing to allow people to share information.

Video Conferencing / TelePresence

Video Conferencing / TelePresence

Videoconferencing and Telepresence provide unprecedented value in remote collaboration, enabling a rich level of communications previously only experienced when in the participants meet in person.

Managed Services

Managed Services

Managed services provide customers with the ability to fully outsource the management and support of conferencing (audio, web, video & telepresence) to an experienced and trained staff.

Audio Conferencing

Audio Conferencing

The oldest and most heavily used method of collaboration, the audio conference call allows multiple people in different locations to meet virtually to share ideas

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The Changing World of Unified Communications

Posted by IMCCA Admin on May 26th, 2015

If you’re a technical person and you hear the term UC or UCC (unified communications and collaboration), it’s probably familiar enough to evoke images in your mind. Maybe you see a bunch of people in an office wearing headsets connected to their PCs instead of using phones. Maybe it’s an image of an employee sitting in a park somewhere, working as seamlessly as if they’re in an office. Maybe you see an executive zipping through an airport, joining meetings from his or her smartphone or tablet. Maybe you see yourself avoiding a daily commute, working from home. Maybe it’s all of those and more.

Whatever the images, we have to admit that we’ve been talking about UCC for about 17 years now. It should have become well defined and well embedded in organizations by now — but it really has not. The slow pace of UCC adoption is due to many factors — technology management in silos, manufacturer obfuscation, product immaturity, user confusion, the lack of required adoption processes, and others. Obtaining the latest information on all these factors, and gaining enough of an understanding of the space to break through the logjam, is not easy to do – usually.

The annual InfoComm show, coming up June 13-19, includes the Unified Communications and Collaboration Solution Summit – presented by the IMCCA. It is a one- of-a-kind annual opportunity to understand what’s changing in this very complex world. And this year, the changes being covered are significant…

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What Are Some Inherent Hurdles and Difficulties with the Traditional RFP Creation Process?

Posted by IMCCA Admin on April 3rd, 2015

This answer is provided by Mike Brandofino from Department60 as part of a longer interview posted at LetsDoVideo.com. Please click here to read the full interview.

Having been on both the vendor and customer side of a Request-for-Proposal, my experience taught me that all too often, the RFP process results in missed expectations, poor communications, and disappointing deployments.

Sometimes bid documents and the evaluation process are not explained adequately. They do not properly describe the business vision of a solution, use-case requirements, and separate any desirable, but maybe optional, features and capabilities.

If you look at the financials behind preparing a formal vendor bid:

 

For the Vendor…

In most cases responding to a RFP requires a Senior Level Business Team, including Engineers, Business Management, Sales, and Marketing department support.

If the team spends a total of 80 man hours on each RFP at the opportunity cost of (let’s say) $100 per hour, and if the company chooses to respond to 75 bids per year, the vendor will adsorb approximately $375,000 in additional selling costs just in responding to the opportunities.

 

And with the Customer…
Larger companies might have a team of folks who are required to be involved in the creation of a formal vendor bid for technology. Then either a single leader or leadership team manages the RFP process and vendor selection process. When the bid is awarded, legal gets involved, potentially additional procurement, I.T. and facilities employees might get more involved.

It is quite a time consuming effort for the customers to manage any formal RFP process. So conservatively speaking if we assume an average-sized RFP, the team might spend 1,000 combined man-hours with an average cost in productivity of about $75 per hour. Just putting the RFP out and processing it might cost a company $75,000. And that cost does not discriminate between a small business and large Fortune 100 company.

 

***** Click here to keep reading on the Lets Do Video website ******

 

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